- In its second major data breach in two years, hotel giant Marriott International Inc. disclosed a “property system incident” affecting personal information on 5.2 million guests. Fraudsters apparently gained access to Marriott’s systems in mid-January using the login credentials of two employees at a franchised property. Marriott, which said it discovered the incident in late February, doesn’t believe payment or Marriott Bonvoy loyalty program passwords or PINs were stolen, but fraudsters obtained customer names, addresses, phone numbers and email addresses, loyalty program account numbers and point balances, birthdays, and other travel information such as linked airline loyalty program numbers. In early 2019 Marriott disclosed a breach involving 8.6 million encrypted card numbers, but 96% were expired.
- Bill.com, a provider of bill-payment software for businesses, announced steps to help businesses affected by the coronavirus, including no subscription fees for the first three months for new customers and longer support and service hours.
- PayPal Holdings Inc. and American Express Co. have joined other firms in promising no layoffs as a result of the Covid-19 business slowdown, according to media reports. AmEx does plan a hiring freeze.
- ATM network owner Cardtronics plc withdrew its 2020 financial guidance because of the Covid-19 pandemic’s effects on its business; the company said that beginning in mid-March it “experienced decreases in transaction volumes of varying degrees across our network, depending on location.”
- Fitbit Inc. launched its Fitbit Charge 4, a health-and-fitness tracker that includes the Fitbit Pay wallet along with other digital tools.
- Tipalti Inc. launched Tipalti Pi, technology that relies on artificial intelligence and machine learning to support payables processing.
- The Western Union Co. said it has expanded to 75 countries the ability to send money online or via its mobile app. Payouts are available to 4 billion accounts and wallets in 100 countries.
- Cryptocurrency exchange CoinEx said it is teaming with payments processor Simplex to allow users to buy directly Bitcoin and other digital currencies with Visa or Mastercard credit cards.
While account takeover is a major concern for financial institutions and merchants, many underestimate the …