Monday , April 22, 2024

Fraud & Security

Despite Increasing Ransomware Attacks, Fewer Victims Are Paying 

Despite a spike in ransomware attacks, fewer companies are paying ransom demands to free their data. A report from ransomware-remediation firm, Coveware Inc. reveals that just 28% of companies hit by a ransomware attack during the first quarter of 2024 paid, a record low. The trend comes as ransomware attacks …

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Fiserv’s Clover Kiosk and other Digital Transactions News briefs from 4/17/24

Fiserv Inc. introduced Clover Kiosk for the hotly competitive restaurant payments market, along with what it calls an enhanced Clover Kitchen Display System. Ferry, a tip-payout specialist, has launched a payroll card and tipping platform nationally for casual-dining chain BJ’s Restaurants, which operates more than 200 locations in 30 states. U.S.-based …

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Nuvei Launches Invoice Financing and other Digital Transactions News briefs from 4/12/24

Processor Nuvei Corp. launched a financing option to allow client merchants to make invoice payments through their enterprise resource planning (ERP) platforms. Health and beauty retailers lead all sellers in adoption of gift cards, followed by general merchandise retailers and sporting-goods stores, according to scores developed by Blackhawk Network and NAPCO Research …

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Consumer Fraud Recovery Costs Rocket 70% in One Year

Rising costs aren’t just happening in grocery stores. They have caught up to fraud-recovery costs when consumers work to untangle the mess caused by identity theft and scams. The average out-of-pocket expense for a consumer in that situation ballooned 70% from $119 in 2022 to $202 in 2023, according to …

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How Discover Looks to Reap Call-Center Efficiencies With Generative AI

The generative AI revolution received a significant boost from Discover Financial Services with the card network’s announcement early Tuesday it is deploying the artificial-intelligence technology within the Google Cloud platform in Discover’s call center. With the deployment, Discover’s nearly 10,000 customer-service agents will have access to intelligent document summarization through …

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Eye on Check Fraud: 61% Still Write Checks, But Face Fraud; DataVisor Picks Mitek Check Fraud Tool

Despite a severe drop-off in check use, 61% of consumers continue to write paper checks and continue to face the threat of check fraud, says Abrigo, a financial-crime prevention and risk-management services provider. Released Tuesday, Abrigo’s survey of 1,059 U.S. consumers also found that 45% of respondents reported being a …

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Mastercard Realigns Units and other Digital Transactions News briefs from 4/9/24

Mastercard Inc. announced an organizational realignment that centers on core payments, commercial and new payment flows, and services. Jorn Lambert will lead core payments as chief product officer. Raj Seshadri will head commercial and new payment flows as chief commercial payments officer. Craig Vosburg becomes the chief services officer in charge …

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Eye on Fraud: Oracle Puts AI to Work Against Laundering, While the UK Works to Stop Misdirected Checks

Payments fraud takes many forms, forcing banks and processors to adopt fresh tactics. But sometimes the technology to prevent fraud can be expensive enough to wipe out any near-term expectation of return.  Early Monday, Oracle Corp. launched Oracle Financial Services Compliance Agent, a platform it says can leverage artificial intelligence …

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Skipify Working with Visa’s Digital Commerce Program and other Digital Transactions News briefs from 4/5

Checkout fintech Skipify said it is working with Visa Inc.’s Digital Commerce Program on initiatives, among them letting Skipify users link Visa Click to Pay cards to a Skipify’s Connected Wallet. This move speeds recognition of Skipify users on e-commerce sites to more quickly show the users’ available cards. PSCU/Co-op Solutions, a …

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NAB’s Visa Integration and other Digital Transactions News briefs from 4/4/24

Payments provider North American Bancard LLC said it has integrated its merchant processing platform with Visa Inc.’s Visa Acceptance Platform, allowing it to offer merchants access to Visa properties such as Cybersource, a fraud-detection platform. The Clearing House Payments Co. LLC said first-quarter volume on its RTP real-time payments network set a quarterly …

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Digital Transactions