Point-of-sale technology for the ultra-competitive restaurant market gained even more momentum Monday as several key players unveiled new solutions. The announcements were in conjunction with the annual National Restaurant Association show taking place in Chicago.
Digital-commerce technology platform NCR Voyix Corp., formerly NCR Corp., introduced its Aloha Pay-At-Table technology, an app that allows consumers to pay their restaurant bill by scanning a QR code with their smart phone.
Upon scanning the code at their table, customers can view their itemized bill, pay or split payment among themselves, and leave a tip. The app was developed by Sunday, an Atlanta-based software developer for restaurants.
In addition to speeding table turnover by an average of 15 minutes, the app increases tip revenues for servers by up to 10% through the use of precalculated tip levels, and allows consumers to leave reviews of the restaurant on Google.
Olo Inc. has expanded its relationship with restaurant-technology provider Tray. Tray will integrate Olo’s card-present processing into its restaurant-management platform. In addition, Scottsdale, Ariz.-based Tray will integrate Olo Order Ready AI, a machine-learning app that calculates food-ready times for dining-in guests and third-party delivery providers.
The new features are expected to help restaurants streamline operations, increase orders, and create customer profiles that can be used to create personalized customer experiences, the two companies say. In addition, the integration will enable Tray’s platform to synchronize menu data.
The latest moves in the dining POS market follow last week’s news of Shift4 Payments Inc.’s agreement to acquire Revel Systems, a major player in the market, for $250 million. Restaurants have long been a primary market for Shift4.