E-Commerce

Consumer demand for buy now, pay later loans may be high, but consumers are still at risk of overspending when using BNPL to finance a purchase or missing a payment. A survey released Thursday by Bankrate LLC reveals that overspending and missing a payment are two of the most common …

PayIt, a government-services platform and embedded-payments provider, has expanded its relationship with the Ohio Division of Wildlife to provide a digital-licensing system for hunters and fishermen. The deal is expected to offer a better process for online purchases and provide the agency’s staff with insights and tools to improve user …

Rising costs aren’t just happening in grocery stores. They have caught up to fraud-recovery costs when consumers work to untangle the mess caused by identity theft and scams. The average out-of-pocket expense for a consumer in that situation ballooned 70% from $119 in 2022 to $202 in 2023, according to …

The generative AI revolution received a significant boost from Discover Financial Services with the card network’s announcement early Tuesday it is deploying the artificial-intelligence technology within the Google Cloud platform in Discover’s call center. With the deployment, Discover’s nearly 10,000 customer-service agents will have access to intelligent document summarization through …

Mastercard Inc. announced an organizational realignment that centers on core payments, commercial and new payment flows, and services. Jorn Lambert will lead core payments as chief product officer. Raj Seshadri will head commercial and new payment flows as chief commercial payments officer. Craig Vosburg becomes the chief services officer in charge …

Merchants and credit and debit card issuers have controlled the bulk of the narrative, pro and con, about the proposed Credit Card Competition Act since the legislation was reintroduced last year. But now a recent poll from Independent Community Bankers of America says that most consumers feel they would not …

Payments fraud takes many forms, forcing banks and processors to adopt fresh tactics. But sometimes the technology to prevent fraud can be expensive enough to wipe out any near-term expectation of return.  Early Monday, Oracle Corp. launched Oracle Financial Services Compliance Agent, a platform it says can leverage artificial intelligence …

The promise of lower credit and debit card processing fees is a big attraction for merchants to switch merchant providers. Statement reviews are a key part of that process and now PayBlox, a merchant services referral site, has enlisted artificial intelligence to help. With the debut of its Statement Spy …

Looking to dispel criticism that buy now, pay later loans are predatory-lending products, BNPL provider Klarna AB has launched Wikipink, a Web page that details information about its BNPL business, such as repayment rates, late fee rates, and consumer demographics. “By publishing our facts and figures with full transparency, including …

The wild—and somewhat unpredictable—swings in value that beset digital currencies have begun to lead major payments players to consider a promising alternative: stablecoins, so named precisely because their values are pegged to a national currency, such as the U.S. dollar. Early on Thursday, PayPal Holdings Inc. and Ripple Labs Inc. …