Tuesday , August 11, 2020

Search Results for: ISOs

COMMENTARY: How Faulty Merchant Agreements Sink ISOs

By Eugene Rome   Merchant-service providers of all shapes and sizes learn the hard way that cutting corners by using cut-and-paste tactics to create a merchant agreement can end up in costly litigation. Independent sales organizations, third-party processors, and payment facilitators must have a merchant agreement that is tailored to …

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A Dearth of Referrals Should Prompt ISOs to Rethink Merchant Approach, Expert Says

  Most businesses thrive on referrals from existing clients, but acquirers and independent sales organizations get a surprisingly paltry number of referrals from the merchants they process for. In fact, fewer than 1% of merchants refer other merchants to their transaction servicer, even in the face of rewards such as …

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ETA Releases Updated Underwriting Guidelines for Acquirers and ISOs

As promised, the Electronic Transactions Association has updated its 2014 guidelines for merchant acquirers and independent sales organizations on merchant underwriting and monitoring. And more updates are likely as technology and regulators keep the pressure on merchant processors to stay ahead of risks to the payment system. “We really want …

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Pennsylvania Money-Transmitter Advisory for ISOs, Processors and Banks Sparks Concerns

  A recent Pennsylvania Department of Banking and Securities’ advisory about potentially requiring independent sales organizations and processors to obtain money-transmitter licenses could pose problems for the payments industry. “It’s the wrong execution of the right idea,” Scott Talbott, senior vice president for government affairs at the Electronic Transactions Association, …

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Marketing Strategies Can Help Lower Merchant-Acquisition Costs for ISOs

How much does it cost to acquire a merchant? On average, $693. That’s the word from Adil Consulting, an Omaha, Neb.-based firm specializing in merchant acquiring. That figure, as an average, is highly influenced by a number of variables, Adil Moussa, principal, tells Digital Transactions News. Banks, for example, have …

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Alphabet Soup: Why ISVs Should Also Be ISOs

With the business of selling merchant accounts growing more technology-based every day, how are processors going to recruit new independent sales organizations that have the necessary expertise? For at least some processors, the answer lies in inducing independent software vendors, known as ISVs, to become ISOs as well. “Two very …

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MWAA Wrapup: Where ISOs Should Butter Their Bread; The Fed on Faster Payments

The annual MidWest Acquirers Conference concluded Thursday in Chicago with a series of sessions addressing several hot-button payments issues. Here’s a rundown of the more salient remarks: —Whither the independent sales organization? With the fundamentals of the acquiring business rapidly turning towards mobile and cloud-based technology, ISOs are finding themselves …

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EMV and Updated PCI Rules Present Opportunities for ISOs ‘To Gain or Lose Business’

With the impending EMV chip card liability shift on Oct. 1 and the recent establishment of the newest version of the Payment Card Industry data-security standard (PCI), independent sales organizations are at a critical juncture, according to a veteran industry executive. “This is an opportunity for ISOs to gain or …

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Merchant Attrition Dipped in 2014 But Larger ISOs And Acquirers Saw Less Benefit

Merchant attrition fell to 21% in 2014, down from 22% in 2013, reflecting continuing merchant use of specialty point-of-sale software that helps them run their businesses in addition to enabling payment acceptance, finds a report from Adil Consulting. The report, “Merchant Attrition: Strategies, Tactics, Best Practices & Industry Benchmarking,” examines …

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Acquirers, ISOs Accused in CFPB Lawsuit Against Alleged Debt-Collection Scammers

The federal Consumer Financial Protection Bureau named four merchant-acquiring companies as defendants in a lawsuit against six people and their associated debt-collection companies that allegedly attempted to collect millions of dollars in so-called “phantom debts” from consumers that the consumers either did not owe or were not owed to the debt …

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