A three-judge panel for the federal appellate court in New York reversed a lower court by ruling Friday that the arbitration provision in American Express Co. merchant agreements that requires merchants to give up their right to participate in class-action lawsuits against AmEx, or even to challenge the company as …
Read More »ISO First American Seeks Early Mover Advantage with Remote Capture
Further evidence that independent sales organizations are mobilizing to sell Check 21-based electronic check processing to merchants emerged last week with First American Payments L.P.'s announcement that it will re-sell remote deposit services from RDM Corp., a Waterloo, Ontario-based vendor of electronic-check solutions. Fort Worth, Texas-based First American, which provides …
Read More »Can Facebook Grasp the Payments Opportunity Now in Front of It?
This is the fifth installment of a six-part series on how Web 2.0 is likely to transform the payments business. Prior articles focused on how new providers are leading the transition from the first generation of e-commerce, where a buyer had a one-way relationship with a seller's Web site and …
Read More »Pricing Doesn’t Tell the Whole Story About Merchant Attrition
Pricing is by far the biggest reason merchants cite when asked why they left their previous payment card processor, but there’s more to the attrition story than meets the eye, according to a new study by Aite Group LLC. “Pricing is only the proverbial straw that breaks the camel’s back,” …
Read More »Credit Losses at Bill Me Later Climb Past 8% But Don’t Faze eBay
Credit losses at Bill Me Later Inc. are manageable despite the economic downdraft of the past year, officials at eBay Inc. told analysts recently. The Timonium, Md.-based provider of so-called transactional credit for online transactions, which eBay bought last year and paired with its PayPal online-payments unit (Digital Transactions News, …
Read More »New Fax Product Aims at Easing Remote Capture for Low-Volume Users
The rapidly mounting popularity of a technology that lets businesses process checks by turning them into electronic images for deposit is giving rise to new methods that promise to relieve small businesses of the need to have either traditional check scanners or processing software. The latest example is a product …
Read More »The Challenge Confronting PayPal, Google, And Amazon
This is the third installment of a six-part series on how Web 2.0 developments are likely to transform the payments business. The online marketplace is morphing to payments embedded in top-line oriented-marketing services, and integrated infrastructure where small retailers can share the scale and cost savings of bigger players. Both …
Read More »Century Payments Forms to Pursue Opportunities in Acquiring
Some experts have predicted that the recession would create opportunities in the merchant-acquiring businesses, especially if independent sales organizations or other merchant processors decide to sell their portfolios or seek well-capitalized partners. Those opportunities seem to be just what venture-capital firm Austin Ventures is pursuing with the creation of Century …
Read More »How Some Retailers Have Bolstered Their Gift Cards’ Firepower
Closed-loop gift cards are not the new kids on the block any more, but some retailers in 2008's holiday shopping season found ways to wring more usage out of their cards despite the faltering economy and bad press about gift cards. That's the word from a newly released market assessment …
Read More »Banking Processors Quietly Grab Market Share in Mobile Services
Mobile-banking installations grew by 44% last year, and should more than double in 2009 as the technology picks up even more momentum. But the vendors serving this market, often startups without other product lines, now face potent competition from processors that have entered the business only recently and are already …
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