By: Bryan Brouillard For today’s ISOs and processors, more product offerings mean a bigger, more consistent merchant base. There’s one major problem: Traditional off-the-shelf products tend to be generic, costly, and complicated. Having served over 1 million merchants during my 20 years in merchant acquiring and lending, I’m familiar with …

Stronger relationships make for stronger ISO’s     By John Newton, Vice President, Strategic Partnerships, First American by Deluxe We are wired to connect. That’s according to social neuroscientist Matthew Lieberman, who says there are three networks within the human brain that bolster connection: one that involves our ability to …

Perhaps the most significant fintech trend is the convergence of ISOs and software developers. Both have much to gain by adding the value provided by the other. Over the past decade, we’ve watched as the worlds of payments and software became intertwined. Recently the lines between both worlds have blurred …

By: John Newton, Vice President, Strategic Partnerships, First American by Deluxe Root. Crux. Nitty-gritty. No matter how you say it, there are essential elements to running a business. But small business owners often get caught up in the day-to-day minutia which, despite their best efforts, can derail their success. That’s …

SME: Norman Marraccini, SVP, Head of Retail and Commercial Digital Payments Providing consumers options when they purchase and pay is how organizations can provide the best customer experience. COVID-19 has brought this idea to the forefront, with more and more consumers choosing to use technology such as mobile wallets, person …

  Todd Linden, CEO of Payment Processing North America at Paysafe For a long time now, Independent Sales Organizations (ISOs) and Independent Software Vendors (ISVs) have supported the retail sector in providing individual merchants with the payment systems they need to meet customer demand. ISOs have provided merchants with their …

  In order to compete in the marketplace, ISOs and agents are going to have to adapt and learn to navigate the rapid tech-driven needs of their merchants based on the consumer demand. Omnichannel is cited as the leading digital priority for 22 percent of retailers [i], providing consumers with …

For merchants these days, laying hands on a payment terminal with the needed EMV certifications is hard enough. Finding a certified device with built-in intelligence is even harder. Against that backdrop, a Palo Alto, Calif.-based startup called Poynt Co. on Thursday announced its Poynt Smart Terminal is the first such …