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By Michelle Jordan, SVP and Head of Payment Optimization The weighted average cost of payment acceptance is expected to have doubled from around 0.8% in 2009 to over 1.6% by 2025.[i] Fueled by the abundance of rewards cards, the shift to online payments, and the rise of commercial purchasing cards, …

ISO owners are facing a double whammy right now, as business owners and as consumers. While there is no escaping the squeeze of rising prices, and their impacts on business and household budgets, the story doesn’t end there. A well thought out and realistic go-to-market strategy can help sustain your …

By Tom Byrnes, SVP, Marketing If you’re an Independent Software Vendor (ISV), one of the necessary elements of the business you’re in is a relationship with a payment processor. While the rest of the technology landscape has shifted to cloud-hosted platforms, processors have clung on to their mainframe-based legacy stacks …

By Dustin Siner, Chief Revenue Officer, Agile Financial Systems The rise of e-commerce and social commerce is unmistakable. What was once viewed as an alternative shopping method for a select few is now the preferred shopping method for a significant portion of consumers. A report by Statista forecasts that by …

By Dustin Siner, Chief Revenue Officer, Agile Financial Systems   The COVID-19 pandemic accelerated an entirely new normal within the payments industry. Pandemic-related restrictions forced businesses to adapt accordingly, unveiling a retail experience where consumers had the ability to transact at any point, across multiple channels and devices, wherever and …

Removing price from the sales equation By John Newton Vice President, Strategic Partnerships at First American by Deluxe “Don’t raise your voice. Improve your argument.” This quote by Desmond Tutu proposes that raising your voice is a sign of weakness; an indication that you did not prepare properly, which leaves …

By Steven Velasquez, Senior Vice President and Head of Partner Business Development for Elavon, Inc.   The rise of global eCommerce due to pandemic-related consumer behavior, disruptions to the supply chain, and the current climate of geopolitical turmoil have converged to create a perfect storm for fraudsters and cybersecurity attacks. …

With the demands placed on ecommerce and business-to-business payments, it is only fitting that merchants rely on a gateway with expert-level knowledge and years of experience. PayTrace, which North American Bancard acquired earlier this year, has maintained such Level-2, Level-3, and B2B expertise for more than 16 years. Now, with …

    By Steven Velasquez, Senior Vice President and Head of Partner Business Development for Elavon, Inc. The past two years have brought unprecedented change to both business and consumer behavior. 2020 was the year small businesses needed to find a way to adapt their operations to survive in a …

By: Bryan Brouillard For today’s ISOs and processors, more product offerings mean a bigger, more consistent merchant base. There’s one major problem: Traditional off-the-shelf products tend to be generic, costly, and complicated. Having served over 1 million merchants during my 20 years in merchant acquiring and lending, I’m familiar with …