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  In order to compete in the marketplace, ISOs and agents are going to have to adapt and learn to navigate the rapid tech-driven needs of their merchants based on the consumer demand. Omnichannel is cited as the leading digital priority for 22 percent of retailers [i], providing consumers with …

 Sysnet CEO, Gabriel Moynagh, explains how replacing revenue from PCI DSS penalties for non-compliance with a managed service offering is the opportunity acquirers have been waiting for in improving customer relationships and boosting merchant security. The worldwide Payment Card Industry Data Security Standard (PCI DSS) was set up to help …

    There is a desire to make money and the desire to avoid risk. In between is where profit lies. As many ISOs and merchant sales agents know, higher volume, complex, higher risk and hard to place merchants represent a significant profit opportunity. But to benefit, you need the …

    It’s no secret that smartphones and other mobile devices are changing every aspect of our lives – not only how we connect with each other digitally, but even how we buy products offline. This creates opportunities for savvy merchants – and the payments agents that serve them. Today, consumers …

  Business owners today can’t avoid hearing the industry’s new buzz words:  Big data, omnichannel marketing, data analytics, mobile payments and loyalty, to name a few.  Merchants know they need them, but many of these important prospects do not know how to find the best solutions, all in one place, …

Savvy execs look beyond payment processing for earnings growth. Text Receipts are a natural starting point. Credit card processing has long been a commodity business in the United States. Just as in other markets, large merchants have unbeatable pricing and it’s the small and medium sized businesses, or “SMBs”, who …

  By Jacob Bennett, ETA CPP It’s important to understand the significance of friendly fraud, the damage it can cause, and how merchants can avoid it. Friendly fraud. The name is misleading as there’s really nothing “friendly” about it. Friendly fraud is a type of chargeback in which a customer …

    The great success of the Starbucks mobile app has demonstrated that consumers will use a mobile app if it delivers the right value. The capacity to pay with an app alone is not enough, and one of the ways that Starbucks motivates customers to pay with its app …

  The traditional box office needed a serious refresh when it came to funneling large crowds through the gates quickly and efficiently. The same outdated model was problematic for all venues including music festivals, concert halls, museums and sporting events. Since many venues employ volunteers or part-time workers, the challenge …

    The demand for point of sale systems continues to expand as businesses seek to accept all payment types, manage inventory and compete for customers. To meet the growing demand, many payment processors have developed their own POS solutions, with varying degrees of success. To date, very few providers …