Marketing

While the benefits of electronic transactions for health-care payments—reduced operating costs, efficient processing, enhanced reliability, and strengthened security—are widely acknowledged, the health-care industry has faced many challenges keeping pace with standard electronic-payment adoption rates. And the problem will only get worse unless payment-solution providers expand their offerings to support the …

Consumers may like the leading payment brands, especially Visa, but they don’t connect with them on an emotional level, according to new research findings from payments-industry consulting firm The Strawhecker Group. Asked if they “have any emotional connection” to any of the brands, some 77% of TSG’s respondents said no. …

Paying for fuel at an Exxon Mobil Corp. gas station just got even easier. That is, for those who use the ExxonMobil Speedpass+ mobile app and drive a Ford vehicle with SYNC3 technology or use Apple Inc.’s Apple Watch. Speedpass+, which also is available for Android devices and offers Samsung …

Fleetcor Technologies Inc., a big provider of fleet-fueling, payroll payments, and gift card services, said it has a definitive agreement to acquire Cambridge Global Payments, a Toronto-based processor of cross-border business-to-business payments that handles $20 billion annually in vendor and employee payments for 13,000 companies. The purchase price is C$900 …

In-car payments may be taking yet another step forward, along with related connected-car innovations. American Honda Motor Co. Inc. on Thursday said it is reorganizing its innovation arm, Honda Silicon Valley Lab, as a new company called Honda R&D Innovations Inc. The new entity has been created specifically to “expand …

Netspend, the prepaid card unit of processor Total System Services Inc. (TSYS), will pay $53 million as part of a settlement it reached with the Federal Trade Commission over allegations concerning how it handled some marketing materials. The settlement, announced Friday, calls for Netspend to set aside $40 million to …

Co-Op Financial Services, the big credit-union service organization based in Rancho Cucamonga, Calif., announced Monday that it had acquired Des Moines, Iowa-based payment processor TMG for $100 million. Co-Op had been the minority owner of TMG, until recently known as The Members Group, and bought out the rest of the …

As mobile-wallet backers wrestle with the right mix of features and functions—loyalty, offers, and payments—to incentivize consumers and merchants to use their products, they should get accustomed to waiting. That was the word Thursday in Orlando, Fla., from speakers at the 2017 Payments Summit, sponsored by the Secure Technology Alliance. …

Chatbots have been carrying out commerce on messenger apps only since last spring, yet already some observers are less than thrilled with the experience, says Zephrin Lasker, chief executive and cofounder of a startup called ShopChat. “Many companies are pursuing robot assistant chatbots to interact with people on messaging. These …

In the battle over online bill payments, biller sites have been beating bank and third-party sites handily, but now the battle has turned into a rout. Biller sites accounted for fully 73% of online bills paid by consumers last year, up from 62% in 2010, according to a report from …