A strong majority of consumers—60%—would use an intelligent personal assistant or voice-activated speaker to make a purchase or payment, finds the latest iteration of the TSYS U.S. Consumer Payment Study. The response is notable in because it was less than a year ago that another survey found only 19% of …
Read More »Shopify Picks Google Cloud Services and other Digital Transactions News briefs from 3/26/18
E-commerce platform provider Shopify Inc. chose Google’s cloud services to help host its online stores, Bloomberg reported. Payments provider Net Element Inc. said Jonathan Fichman, a former Bank of America Merrill Lynch executive who currently is managing director of C-Anax Ventures & Advisory, joined its board of directors.
Read More »Many Consumers View Stores As Online Shopping Extensions, a Survey Finds
Buy online, pick up in store is now a mainstream expectation for consumers, finds a survey from Kibo Software Inc., an e-commerce platform provider. In the Kibo “2018 Consumer Trends Report” of 3,000 U.S. consumers, 67% said they made a purchase online and picked it up in a store in …
Read More »How Tweaks to Visa’s Chargeback Program Are Expected To Speed Up Resolutions
Visa Inc. is altering its chargeback-resolution program to condense the reason codes into four categories, amend the time to resolve a disputed transaction, and make other changes. According to data on a Chase Paymentech site, the changes are set to go into effect April 15 because the card brand wants to …
Read More »Square’s Coffee Perk and other Digital Transactions News briefs from 3-23-18
Square Inc. is testing a program that gives consumers $1 off purchases at coffee shops when they pay with Square Cash, MarketWatch reported. Payout provider Hyperwallet announced that tilr, a recruiting platform, is using Hyperwallet for payouts to its clients. Candex, a business-services payments provider for purchases of under $100,000, …
Read More »COMMENTARY: Why Kiosks Are Becoming Must-Have Technology in the Retail Space
Kiosks, and the technology that supports them, are hardly new. We’ve been using kiosks to check in at the airport and print out a wedding registry at our local home-goods store for years. But today, kiosks are moving into fast-food restaurants, rental-car stores, drugstores, malls, and everywhere in between. In …
Read More »Boston’s New Fare System and other Digital Transactions News briefs from 3-21-18
The Electronic Transactions Association announced its inaugural group of “Forty Under 40” up-and-coming payments-industry leaders. Cubic Corp. said its Cubic Transportation Systems unit and John Laing, a builder of mass-transit infrastructure, came to terms with the Massachusetts Bay Transportation Authority to build and operate a new fare-payment system, including contactless bank card payments through …
Read More »PayPal To Discontinue Its Pay After Delivery Service for U.S. Buyers
PayPal Holdings Inc.’s Pay After Delivery service will end April 19 for U.S. buyers. San Jose, Calif.-based PayPal included notice of the discontinuance in recent emails to account holders about the latest changes to its policies, and through a posting on the PayPal Web site. With Pay After Delivery, which …
Read More »Macy’s New Self-Checkout Feature and other Digital Transactions News briefs from 3/20/18
Macy’s Inc. said it is launching a self-checkout feature in its mobile app that lets customers scan an item with their phone and pay with a registered card. So-called mobile-checkout stations validate purchases, take off security tags, and bag the goods. The launch follows a test at the chain’s Woodbridge, …
Read More »More First Data Merchants To Accept Alipay
Alipay, the mobile-payment service used by 600 million consumers, and processor First Data Corp. are expanding the number of U.S. merchant locations that can accept the China-based payment method in stores, Alipay announced Monday. The expansion comes nearly a year after the two companies said First Data would move Alipay …
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