Thursday , April 18, 2024

Mobile Commerce

Henry Helgeson’s Return as a Payments Chief Executive Signals Bigger BlueSnap Ambitions

As a payments executive, he started an independent sales organization in 1998 that 19 years later would be acquired by Total System Services Inc. for $1.05 billion in cash. Now, more than four years since Henry Helgeson held a position at a payments company—other than as a board director or …

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A Card Industry Group Cites Retailers’ Price Boosts And Surcharges in Its Latest Campaign to Stop the CCCA

A trade group representing card networks and issuers is taking aim at restaurant surcharges and price increases by large grocers as part of its efforts to defeat the Credit Card Competition Act. The Electronic Payments Coalition’s first salvo in its new campaign against the CCCA was fired last week. In …

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As Dining Heats up, Toast And Qu Aim at Increasingly Larger Restaurant Operators

Restaurants are roaring again, and now the companies that enable digital payments for them are setting their sites on the biggest chains. Two major players, Toast Inc. and Qu POS Inc., separately announced early Thursday initiatives aimed at bolstering their positions with regional and national restaurateurs. The moves come as …

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Despite BNPL’s Popularity, Overspending and Missed Payments Remain Top Issues, Bankrate Finds

Consumer demand for buy now, pay later loans may be high, but consumers are still at risk of overspending when using BNPL to finance a purchase or missing a payment. A survey released Thursday by Bankrate LLC reveals that overspending and missing a payment are two of the most common …

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Embedded Payments Platform PayIt Aims at Hunters and Anglers Looking to Buy State Licenses

PayIt, a government-services platform and embedded-payments provider, has expanded its relationship with the Ohio Division of Wildlife to provide a digital-licensing system for hunters and fishermen. The deal is expected to offer a better process for online purchases and provide the agency’s staff with insights and tools to improve user …

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Consumer Fraud Recovery Costs Rocket 70% in One Year

Rising costs aren’t just happening in grocery stores. They have caught up to fraud-recovery costs when consumers work to untangle the mess caused by identity theft and scams. The average out-of-pocket expense for a consumer in that situation ballooned 70% from $119 in 2022 to $202 in 2023, according to …

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How Discover Looks to Reap Call-Center Efficiencies With Generative AI

The generative AI revolution received a significant boost from Discover Financial Services with the card network’s announcement early Tuesday it is deploying the artificial-intelligence technology within the Google Cloud platform in Discover’s call center. With the deployment, Discover’s nearly 10,000 customer-service agents will have access to intelligent document summarization through …

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Mastercard Realigns Units and other Digital Transactions News briefs from 4/9/24

Mastercard Inc. announced an organizational realignment that centers on core payments, commercial and new payment flows, and services. Jorn Lambert will lead core payments as chief product officer. Raj Seshadri will head commercial and new payment flows as chief commercial payments officer. Craig Vosburg becomes the chief services officer in charge …

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Consumers Don’t See Any Benefit from the Credit Card Bill, a Bankers’ Group Contends

Merchants and credit and debit card issuers have controlled the bulk of the narrative, pro and con, about the proposed Credit Card Competition Act since the legislation was reintroduced last year. But now a recent poll from Independent Community Bankers of America says that most consumers feel they would not …

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Eye on Fraud: Oracle Puts AI to Work Against Laundering, While the UK Works to Stop Misdirected Checks

Payments fraud takes many forms, forcing banks and processors to adopt fresh tactics. But sometimes the technology to prevent fraud can be expensive enough to wipe out any near-term expectation of return.  Early Monday, Oracle Corp. launched Oracle Financial Services Compliance Agent, a platform it says can leverage artificial intelligence …

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Digital Transactions