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Square, the point-of-sale and acquiring arm of Block Inc., is ready for a sweet treat with Ladurée Canada’s decision to use Square for all of its POS operations at each of its Canadian locations.
The pastry shop had been using a different system for its retail locations than for its sites that mimic horse-drawn carriages within transportation hubs. Square had been the payments provider at these two sites, one each at the Toronto and Vancouver airports, since 2017. Now, it also provides the same service at the franchise’s four retail locations in Canada.
Ladurée Canada is a franchise of Maison Ladurée, a Paris-based pastry shop founded in 1862. It entered Canada in 2016. There are 12 U.S. Ladurée locations, too, though it is not known which POS system they use.
Square says the friction from using different POS systems at Ladurée Canada sites became too much. Now, all locations will use Square Terminal, Square Register, Square Handheld, and Square Reader. The transaction data will feed into one consolidated report so the retailer can view sales, taxes, and tips for all sites, Square says.
“Square works the same way whether we’re running a full tea salon at Yorkdale, processing payments at a weekend pop-up, or welcoming travellers at one of our airport carriages. My managers can add a product, pull a sales report, or configure a new location themselves. That kind of simplicity is what lets us operate at a high standard,” Olesya Krakhmalyova, Ladurée Canada owner, says in a statement.
Square says Ladurée Canada’s locations vary from seated table service, to grab-and-go cafes, and the carriage kiosks, to online payments.
