Five Signs It’s Time to Move on From Worldpay

By Caleb Avery, Founder & CEO of Tilled

While the world of integrated payments has undergone a major shift thanks to payment facilitation, many software companies are still working with legacy processors, like Worldpay, that can only offer antiquated and manual processes.

If your B2B software company is working with Worldpay to process payments, consider these 5 signs that it’s time to move on:

1. Your merchants are complaining about onboarding, or not onboarding at all.

Are you still sending your merchants PDF applications for your payments services that require supporting documentation like previous processing statements and voided checks? If your onboarding process through your legacy processor is causing you frustration and delays, or even costing you customers, talk to Tilled. Our instant merchant onboarding process can be completed in less than 10 minutes, and allows merchants to start processing through your system right away.

2. Your bills are full of nonsense fees.

If there’s one thing Worldpay is good at, it’s getting creative with fees to charge your merchants. And you’ll never have a say on whether or not your customers should be charged those fees, even if it causes them to stop using your platform. Worldpay doesn’t care, because while they (and you) might lose some merchants, they’ll make up the losses with the increase in revenue from the fees — revenue they’re probably not sharing with you. At Tilled, we don’t charge nonsense fees, and we’ll never go around you to charge your merchants fees either.

3. Their technology was designed more than a decade ago.

The reality is, when working with Worldpay, you’re working with technology that was designed more than a decade ago and hasn’t seen many updates since. It’s a legacy solution from a legacy provider, which is our nice way of saying that it looks old and lacks functionality. Wouldn’t you rather have a modern, intuitive interface, with dashboards and reporting portals white-labeled to your platform? With Tilled, you can.

4. Your data isn’t portable.

This could be a bit of a double-edged sword for us to mention, because it’s possible you don’t know that Worldpay controls all of your data, and you might not recognize how difficult it is to switch. But, now that you do know, why would you want to keep tying up more data and customers with a partner that’s locking you in? Wouldn’t you rather scale and grow with a true payments partner that will never hold your merchants hostage, where you own your data and can take it with you whenever, and wherever, you’d like?

5. You’re not maximizing your revenue potential.

At Tilled, we’re willing to stack our revenue share up against any other deal you’ll get from any other processor, legacy or otherwise. We’re sure we’ll maximize your revenue, allowing you to earn as much as possible while also taking care of all of the rest. Enjoy easy-to-implement and modern APIs, instant merchant onboarding, and white-labeled reporting dashboards you’re proud to put your logo on — without any bogus fees or complicated contracts. That’s PayFac-as-a-Service.