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The hotly contested restaurant point-of-sale market shows no signs of cooling off.
Inspire Brands Inc., a global restaurant chain that is home to Arby’s, Baskin-Robbins, Dunkin’, and four other brands, has expanded its work with processor Fiserv Inc. with the goal of unifying in-store, in-app, and online transactions for more of its brands,
Announced Wednesday, the deal, which builds on the existing Fiserv-Inspire relationship, adds several thousand more restaurants and includes both company-owned and franchised locations. Atlanta-based Inspire says it has approximately 32,000 restaurants and is in 58 markets across the globe.
Fiserv says Inspire will use Carat, its global commerce platform, to enable consolidated transaction processing. Other Inspire brands include Buffalo Wild Wings, Buffalo Wild Wings Go, Jimmy John’s, and Sonic. Fiserv has worked with the Dunkin’ brand for more than two decades and others in the Inspire portfolio for multiple years, a Fiserv spokesperson says.
“As buying experiences become more connected to customer loyalty, enabling seamless interactions across channels has become critical to our success,” Kate Jaspon, Inspire chief financial officer, said in a statement.
In related news, Shift4 Payments Inc. announced the winners of its SkyTab Rescue Mission contest. The contest solicited restaurants that sought guidance on refreshing their business and involved Jon Taffer, noted hospitality expert and host of the TV show “Bar Rescue.”
The winning locations are The Park Supper Club in Chicago and Ralphs Sports Bar Restaurant in Staten Island, N.Y. They each receive a $20,000 grant, a consultation with Taffer, and Shift4’s SkyTab point-of-sale system.
