Digital Transactions Authoritative, insightful and timely information for payments professionals
Entrust Corp., a provider of identity technology, on Monday launched its Citizen Identity Orchestration platform, which is aimed at governments’ delivery of public services.
The new platform, intended for such functions as benefits delivery, tax filing, health-care access, and border crossings, uses artificial intelligence for identity verification, issuance of digital credentials, identity-lifecycle management, and self-service digital channels on the Web or on mobile devices. It relies on multi-factor authentication to access government services.
Further, the technology can be adapted to payments, Entrust says. “When a government is the broker of trust in digital identity, any financial institution can use these digital identities to build on day-one and day-two use cases,” notes Jyotsna Pantula, director for solution marketing at Entrust, by email.
Entrust developed Citizen Identity Orchestration as a way to speed consumer adoption of digitized public services, for which government and consumers agree there is a growing need, the company says.
“[We] saw a gap in the market, where we had all of these different point-product solutions, but there was no single orchestration layer … that provided end-to-end identity verification,” says Pantula. “On-boarding is done with a physical document right now, it can be replaced with a digital identity, making the experience much more seamless, and can improve new customer satisfaction rates.”
Citizen Identity Orchestration uses so-called composable architecture, which enables interoperability across several business components, including software, data sources, and operational processes.
The technology is also compliant with such identity-verification standards as NIST IAL 1, 2, and 3, which measure the degree of confidence in a consumer’s identity. Other standards supported include eIDAS, a European Union regulation governing electronic identification and trust services for electronic transactions, and GDPR, a European Union data-protection regulation.
