It’s taken about a year, but Dwolla Inc. has now executed a strategic shift away from handling online and mobile transactions directly for consumers who want to pay merchants and each other. Instead, the 8-year-old, Des Moines, Iowa-based company now focuses on selling programming to clients that want to process …
Read More »Payment Options And Security Matter, But It’s Price And Shipping Costs That Kill Online Deals
Shipping costs and the total price are two primary inhibitors for consumers shopping online, found a survey from FuturePay Inc., which provides financing for online purchases. Indeed, 86% of the 1,500 consumers surveyed in the fourth quarter cited the cost of shipping as the top reason they opted not to …
Read More »Retailers Adapt to Growing Consumer Reliance on Mobile Apps, Sites, and Devices
Retailers wondering about the role of smart phones in their stores might take this figure into account: 36% of U.S. shoppers purchase via a mobile device frequently, and consider it a part of their regular purchasing behavior. That’s the finding from a recent DMI Inc. survey. DMI is a Bethesda, …
Read More »A Holiday-Shopping Test Finds Beacon-Based Mobile Offers Drive up Traffic Counts
Marketing campaigns delivered to shoppers’ smart phones have long been seen as a promising way to drive both in-store traffic and mobile payments, and during the recent holiday season one company ran a test to find out just what kind of results retailers could expect. Swirl Networks Inc., a 6-year-old …
Read More »Wal-Mart’s New Android Version of Scan & Go May Signal Wider Appeal of Self-Checkout
Wal-Mart Stores Inc. has released an Android version of its Walmart Scan & Go self-checkout app that consumers use on their smart phones. This version joins the iOS app currently being tested at a single Wal-Mart store in Rogers, Ark., and could indicate consumers are increasingly embracing the self-checkout concept just …
Read More »‘Webrooming’ Outdraws ‘Showrooming’ Among Young Consumers, a Study Finds
Younger consumers are more likely to combine an in-store visit and online product research or purchases than their older counterparts. That’s one finding from the FutureBuystudy released Tuesday by GfK, a Germany-based research firm. The study, which examined U.S. consumer buying behavior, found that 46% of consumers between 18 and 26 …
Read More »Varo Money Readies ‘Val,’ a Bot Aimed at Helping Millennials With Money And Banking
Chatbot developer Kasisto Inc. has agreed to provide a so-called smartbot for Varo Money Inc., a San Francisco-based provider of a mobile-only banking app. Both the app and the bot are in beta testing and expected to launch early next year. The new bot, called Val, is based on conversational …
Read More »Holiday E-Commerce Spending Grows 12% So Far This Year, Reflecting Confident Shoppers
Consumers are making their shopping, and payments, preferences known this holiday season. They are spending 12% more on e-commerce purchases so far this shopping season than they did in 2015, reports comScore Inc. Consumers have made $49.3 billion in e-commerce purchases from Nov. 1 to Dec. 12 using a desktop computer at home …
Read More »If You Thought Digital Commerce Was on A Tear, You’re Right. Here Are the Numbers
Online commerce gets a lot of attention these days, but just how much of the retail economy in North America does it account for? The answer is 7%, according to a report released Tuesday by Boston-based researcher Aite Group. That’s accounting for all e-commerce sales as well as browser-based and …
Read More »Chase Pay Taps Technology from LevelUp to Deliver an Order-Ahead Feature at QSRs
JPMorgan Chase & Co.’s Chase Pay mobile-payments service has added an order-ahead feature that relies on functionality developed by LevelUp, a Boston-based mobile-payments and mobile-loyalty company. The new feature is available today for Chase Pay users at quick-service restaurants in Boston and will be usable at QSRs nationwide in “coming …
Read More »