Kiosks & Ticketing Machines

Shares of Diebold Nixdorf Inc. plummeted 34% in late Wednesday morning trading after the ATM manufacturer and banking and retail hardware and software provider reported an unexpectedly large second-quarter loss and said it is looking to revise its lending agreements in the face of lowered financial predictions. “While revenue was …

What do diners want most when they go out to eat? Apparently, easy ordering and payment. That’s the big takeaway in the “Restaurant Digital Crossroads: The Race to Meet Guest Expectations” report released Thursday. Hassle-free ordering and payment are especially important to younger consumers, defined as those between 18 and 37 …

Unattended payments continue to bear fruit for USA Technologies Inc. as the company said its connections increased 92.3% in its fiscal third quarter from a year ago. Malvern, Pa.-based USAT said its connections totaled 969,000 in the quarter ended March 31, up from 504,000. Its total number of customers, at …

Contactless point-of-sale debit and credit card transactions are barely a blip on the U.S. payments screen, but on London’s vast public-transportation system, payments from contactless cards or smart phones now account for half of all pay-as-you-go fares on subways and rail lines, system operator Transport for London reported Tuesday. Contactless …

Uber and mass-transit software developer Masabi Ltd. have struck an agreement that will allow transit tickets and passes to be displayed on Uber’s mobile app. Masabi’s apps and software systems for transit are used in 30-plus metropolitan areas, including on the Metro-North and Long Island Rail Road commuter-rail systems in …

Metra, the commuter-rail agency in the Chicago area, will cease selling tickets on its Web site in late June, partly to avoid payment card security expenses. Riders, however, will still have a mobile-ticketing option through the Chicago Transit Authority’s Ventra fare system. Metra, which operates 11 transit lines and carries …

Kiosks, and the technology that supports them, are hardly new. We’ve been using kiosks to check in at the airport and print out a wedding registry at our local home-goods store for years. But today, kiosks are moving into fast-food restaurants, rental-car stores, drugstores, malls, and everywhere in between. In …

Less than a month after winning the contract to bring contactless fare payments to New York City’s vast subway and bus system, Cubic Transportation Systems won a $575 million contract from the Massachusetts Bay Transportation Authority to replace the CharlieCard, a fixture in Boston, with a modernized fare system centered …

The U.S. conversion to EMV chip card payments took a step forward Thursday when fuel-pump maker Gilbarco Veeder-Root announced what it says is the first EMV chip card transaction from a fuel dispenser. The transaction took place at a 49 Fuels gas station in Burlington, N.C., at an undisclosed time. …

The subscription model is coming to payments for transit fares. Delerrok Inc., a transit fare-system provider, launched TouchPass this week, a fare-collection service that transit operators pay for via a subscription. TouchPass, a product of transit veterans Bob Hamilton, Gary Yamamura, and Susumu Kusakabe, who is a patent holder for …