E-Commerce

What’s the measure of a well-performing payment gateway? Time. Or, rather a lack of time. Gateways, which route online transactions to one of multiple payment processors, are judged on their speediness and reliability. That’s why The Strawhecker Group, an Omaha, Neb.-based payments consultancy, started its Gateway Enterprise Metrics platform. The …

With concerns about card-not-present fraud rising, e-commerce merchants have increased their usage of 19 of 21 fraud-detection tools since 2010, some by more than 30 percentage points, according to a recent report from the Federal Reserve Bank of Kansas City. The only tool whose usage declined was 3-D Secure, which …

Seeking to leverage its brand while boosting its presence among Web merchants, merchant acquirer Square Inc. last week introduced Square Checkout, a Square-hosted system that enables consumers to pay online while providing merchants with access to the company’s technical and business services. Consumers usually don’t know, or care, which processor …

A new survey from American Express Co. finds that 37% of consumers abandoned an online purchase because they have concerns about the security of the transaction. The 2017 American Express Digital Payments Survey, released Tuesday, also finds that, despite these concerns, 47% of consumers increased their e-commerce purchasing frequency in …

• Juniper Research released a study estimating retailers globally will sustain $71 billion in card-not-present fraud over the next five years. The firm cites the U.S. move to EMV and “delays” in the arrival of the 3D Secure 2.0 protocol among the reasons for the forecasted losses. • Michael S. Blume, …

By Peter Lucas @DTPaymentNews With the launch of its Prime Reload rewards service, Amazon.com Inc. has positioned itself to deal a serious blow to bank card issuers’ revenues earned from interchange on Amazon.com purchases, and limit the visibility banks have into their cardholders’ behavior on the e-commerce giant’s Web site. …

First Data Corp. is hoping that its scale—it says it processes more than 2,800 transactions per second coming from more than 6 million merchants—will give its new Fraud Detect service an edge in thwarting fraudulent transactions. Announced Thursday, Fraud Detect uses artificial intelligence and machine learning, fraud scoring, cybersecurity intelligence, …

Merchants’ actual fraud costs are up for the third year in a row and their total fraud-related expenses also are rising, according to the latest True Cost of Fraud study from LexisNexis Risk Solutions. Fraud as a percentage of the revenues reported by the 653 retailer risk-control executives surveyed for …

With e-commerce taking an ever-greater share of total retail sales and mobile commerce accounting for an ever-greater share of e-commerce, merchants need to start treating m-commerce fraud control as more than a subset of online fraud control. That was the word Tuesday from Susan Pandy, the director of payment strategies …

TransferWise started out as an upstart processor enabling international remittances, but now it’s expanding into a much bigger arena. On Tuesday, it announced the availability of virtual accounts that let small businesses pay and receive payments internationally as if they had a local account. The service, called Borderless Account, covers …