E-Commerce

When the price of Bitcoin spiraled to dizzying heights last year, so did its costs for those who wanted to exchange the digital currency rather than hoard it. Places that accepted Bitcoin, some of them for years, announced they would stop taking it. Since December, Bitcoin’s price has famously slid …

Count Best Buy Co. Inc. as another unwilling member of the [24]7.ai Inc. breach that has yielded customer payment information already from Sears Holdings Inc. and Delta Air Lines Inc. In a statement released Thursday, Best Buy disclosed that an unspecified number of customers were affected when the online chat …

The mere hint that Amazon.com Inc. could add a person-to-person payments function to its Alexa voice-commerce service was enough early Friday to shave value off of the shares of PayPal Holdings Inc. and Square Inc., both of which offer P2P networks. At mid-morning, Square’s shares were down more than 3% …

A vendor that provides online chat services for customer acquisition and engagement appears to be the common thread in breaches disclosed Wednesday by Delta Air Lines Inc. and Sears Holdings Corp. The service provider is [24]7.ai Inc., a San Jose, Calif.-based company that provides services like virtual chat agents and …

Point-of-sale integrators, help desks, and other computer-related service providers for businesses, look out—the hackers are after you. The new Global Security Report 2018 from Chicago-based Trustwave says service providers were involved in 9.5% of the 700-plus data compromises the firm investigated in 2017. In 2016, service providers played a role …

Metra, the commuter-rail agency in the Chicago area, will cease selling tickets on its Web site in late June, partly to avoid payment card security expenses. Riders, however, will still have a mobile-ticketing option through the Chicago Transit Authority’s Ventra fare system. Metra, which operates 11 transit lines and carries …

Data from 5 million stolen credit and debit cards is coming up for sale, and a cybersecurity firm says the cards were used at retailers Saks Fifth Avenue, Lord & Taylor, and Saks’ off-price chain Saks Off Fifth. Many details about the breach remain unknown, including the extent to which …

Buy online, pick up in store is now a mainstream expectation for consumers, finds a survey from Kibo Software Inc., an e-commerce platform provider. In the Kibo “2018 Consumer Trends Report” of 3,000 U.S. consumers, 67% said they made a purchase online and picked it up in a store in …

With digital currencies booming in popularity over the past year or so, the security of the digital exchanges that convert users’ fiat money into cryptocurrencies like Bitcoin is coming into clearer focus—and the picture isn’t consistently pretty, according to a survey released this week. Some popular exchanges allow users to …

Visa Inc. is altering its chargeback-resolution program to condense the reason codes into four categories, amend the time to resolve a disputed transaction, and make other changes. According to data on a Chase Paymentech site, the changes are set to go into effect April 15 because the card brand wants to …