Credit Cards

Consumers may like the leading payment brands, especially Visa, but they don’t connect with them on an emotional level, according to new research findings from payments-industry consulting firm The Strawhecker Group. Asked if they “have any emotional connection” to any of the brands, some 77% of TSG’s respondents said no. …

Today, Canadian businesses and financial institutions employ several different standards or “languages” to make and receive payments across systems, financial markets and borders. Payments are also lacking valuable data, such as invoice or remittance information – which is key to automated processing and electronic payments. To mitigate these issues, labor-intensive …

Online merchants looking to increase their sales volume may want to consider offering instant financing. A study by Researchscape International reveals that 75% of respondents would be more likely to purchase from an online retailer that offers instant financing than one that does not. Another 28% said they would be …

Shares of payment card manufacturer CPI Card Group Inc. dropped almost 17% Thursday in the wake of slipping EMV chip card sales, falling revenues, and a net loss in the first quarter. The Littleton, Colo.-based firm said quarterly net sales declined 35% year-over-year to $56 million. Product net sales plunged …

Call centers remain a prime target for criminals looking to perpetrate fraud. In 2016, call-center fraud jumped 113% from 2015, according to Atlanta-based Pindrop Labs’ annual Call Center Fraud Report. Fraudulent activity took place with one in every 937 call-center calls, compared to one in 2,000 calls in 2015“With tools …

The increasing commercialization of mobile payments is showing up in a proliferation of so-called Pays from a bevy of banks, tech companies, and merchants. Time was, a cutting-edge alternative-payment service involved entering card or bank-account details into a branded interface on a laptop computer. Mobile payments were nascent, held back …

The global chip card standard known as EMV became a reality for U.S merchants, acquirers, and issuers in October 2015. That’s when the liability for counterfeit card transactions at the point of sale shifted, by network rules, from issuers to merchants if the merchants weren’t prepared to accept EMV cards. …

Quick Chip, a Visa Inc. protocol for streamlining the EMV transaction process, is now available on processor Worldpay’s network. Announced Monday, the service reduces a chip card terminal’s transaction time by approximately 3 seconds, Worldpay says. Quick Chip eliminates the need to leave the card in the reader while waiting …

Data breaches are in the news constantly, but they appear to have no long-term effect on consumers’ use of payment methods. Breaches might, however, spur some consumers to switch hospitals, according to researchers. “Payment attitudes and payment behaviors are very, very sticky,” says Claire Greene, a payments analyst at the …

The seemingly plodding U.S. migration to the EMV chip card standard may not be so plodding after all. Visa Inc., in data released Friday, says consumers made 1 billion Visa chip card transactions in March, a tripling of the 303.3 million in March 2016. The number of transactions has steadily …