By Scott Dowty, Chief Revenue Officer at Apriva, LLC Merchants today need to connect with their prospects and customers across multiple channels to survive and thrive.  This “omnichannel” strategy requires meeting the customer in store, online, with mobile, with self-service and vending, perhaps even with mail order/telephone order options.  And …

      by Computer Services, Inc. (CSI) Now, more than ever, achieving a 360-degree view of customers is essential for optimized and effective anti-money laundering (AML) compliance. Financial institutions, including banks, investment firms, and insurers—and the services they offer both retail and corporate customers—have grown in size and complexity …

Over the years, merchants have been continually forced to adapt to the changing needs and preferences of consumers. Now more than ever, we are living in a consumer-driven economy, and with evolving technologies, the power of the consumer has filtered all the way to the payments experience. As consumers increasingly …

Michael Nardy, Founder and CEO     Working through the challenges of the market, today’s MLS need to be as agile as ever, often changing their marketing approach, sales pitch, and even reevaluating verticals they tackle in order to stay competitive. Recently, the growth of Surcharging and Cash Discount programs have …

By David Barnhardt, EVP of Product, GIACT Accounts receivable professionals say that they expect nearly half of all payments will be made by way of ACH by 20201. But while financial institutions, payment providers, businesses and consumers continue to adopt and benefit from faster payments, significant new challenges and risks …

According to the Breach Level Index, more than 9.24 million data records have been lost or stolen since 2013, and while the introduction of EMV chip cards has caused a drop in counterfeit card fraud, US Payments Forum says “card not present” (CNP) fraud is on the rise. “The United …

For 20 years, USAePay has been shaking up how things are done in payments. Since inception, USAePay has been leading the payments industry, working directly with reseller banks, ISO’s, merchants, and developers. Back in 1998, computers and the Internet had limited capabilities. However, over the last couple of decades, technological …

  Did you know that the typical business will only hear from around 4 percent of their unsatisfied customers? That leaves the remaining 96 percent with the potential to file a chargeback against a merchant’s business, negatively impacting their bottom line. The ability to maintain positive cash flow is one …

By Caesar Kavadoy, VP of Sales Strategy, Paysafe A majority of payments companies focus solely on pricing and leave it up to the customers to figure out the rest. It’s time to make a change. Sales teams need to take a consultative, solutions-oriented sales approach to the business. If they don’t …

By moving to real-time payments, US banks will enhance their service as well as generate cost efficiencies and higher revenues, writes Darryl Proctor When the subject of US banking comes up, Wall Street, innovative multi-billion-dollar deals, and cutting-edge technology might come to mind. The reality, however, is a bit different. …