Monday , October 22, 2018

Kevin Woodward

Kevin's role at Digital Transactions is to write news and features stories for publication on the Web site and in the magazine. He also oversees the digital editorial aspect of the site and the Digital Transactions News daily newsletter.

Many Consumers View Stores As Online Shopping Extensions, a Survey Finds

Buy online, pick up in store is now a mainstream expectation for consumers, finds a survey from Kibo Software Inc., an e-commerce platform provider. In the Kibo “2018 Consumer Trends Report” of 3,000 U.S. consumers, 67% said they made a purchase online and picked it up in a store in …

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How Tweaks to Visa’s Chargeback Program Are Expected To Speed Up Resolutions

Visa Inc. is altering its chargeback-resolution program to condense the reason codes into four categories, amend the time to resolve a disputed transaction, and make other changes. According to data on a Chase Paymentech site, the changes are set to go into effect April 15 because the card brand wants to …

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Eye on E-Commerce Fraud: CyberSource And Worldpay Harness Machine Learning And Big Data

Machine learning and huge swaths of data are being enlisted in the battle to counter online fraud, with CyberSource announcing an enhancement to its fraud-prevention service and processor Worldpay Inc. launching a new fraud-prevention service Wednesday at MRC 2018, the annual conference held by the Merchant Risk Council. CyberSource, a …

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E-Commerce Fraud Losses Increased 7% Across 2016 And 2017, Says Signifyd

E-commerce fraud over a two-year period through the end of 2017 increased 7% across all merchant categories, finds the Ecommerce Fraud Index released Tuesday by fraud-prevention specialist Signifyd Inc. The index reported the level of total fraud losses increased from 3.8% of sales volume in 2016 to 4.09% in 2017. …

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More First Data Merchants To Accept Alipay

Alipay, the mobile-payment service used by 600 million consumers, and processor First Data Corp. are expanding the number of U.S. merchant locations that can accept the China-based payment method in stores, Alipay announced Monday. The expansion comes nearly a year after the two companies said First Data would move Alipay …

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Omnichannel Vital for Retailers, But Payments Improvements Rank Low in 2018, NRF Finds

As more consumers opt to shop using mobile devices, more retailers are looking at ways to unify the checkout experience, according to the “State of Retailing Online 2018” report released this week by Shop.org, the digital arm of the National Retail Federation. Completed in conjunction with Cambridge, Mass.-based Forrester Research …

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PIN-on-Glass Technology Will Be Deployed In an Ingenico Test With MyPINPad

Point-of-sale terminal maker Ingenico Group will test the PIN-on-glass specification in conjunction with MyPINPad and its software-based PIN-pad technology, MyPINPad announced Thursday. The PCI Security Standards Council released its specification for PIN-on-glass in January, enabling payments companies to provide PIN entry on commercially available, off-the-shelf devices like smart phones and tablets. …

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PCI Council Cuts Its QIR Program Fee And Shortens Training Time

The PCI Security Standards Council is making changes to its qualified integrators and resellers certification program by reducing the fee to $100, making the certification an individual one, and shortening the training-course time, the council announced Wednesday. Launched in 2012, the QIR program’s focus has been on improving payments security for …

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With Integrated Processing on the Rise, Gateways Have Become a ‘Hot M&A Target’

Independent sales organizations and acquirers looking for a payment gateway have another resource to use. Payments consultancy The Strawhecker Group recently released its Payment Gateway Directory, which catalogs 58 data points about 73 companies. The report also analyzed the performance of the gateways by assessing the account-boarding process, evaluating developer …

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Despite Challenges, Travel Companies Forge Ahead on Mobile Payments, a Report Says

More than anything else, customer demographics will drive mobile-commerce strategies for airlines, finds a study from CellPoint Mobile, a mobile-commerce vendor specializing in the travel industry. In the Miami-based company’s “Mobile Outlook 2018 Report” released last week, it found that, among airline payment professionals in the North America, 56% cited …

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