Digital Transactions Authoritative, insightful and timely information for payments professionals
It’s not a secret how cloud-based connectivity has changed payments, and now a quantifiable 78% of all point-of-sale product providers have at least one cloud-based POS product, finds the 2025 Directory of POS providers from TSG, an Omaha, Neb.-based payments advisory firm.
The directory, which catalogs more than 5,500 data points from more than 215 companies, also reveals that only 5% still market on-premise deployments. One benefit of cloud connectivity is that it makes it easier to push feature and security updates without having to update devices on-site individually. Cloud-based systems also can have lower upfront costs, TSG says. And mobile POS products are branching beyond retail and hospitality to find use cases in health care, logistics, and field services.
The directory does not rank providers, but lists them, the services they provide, payment-processing affiliations, and industries served among other attributes. It also includes the number of locations served, such as 140,000 Clover retailers using the POS system from Fiserv Inc. and Toast Inc. with more than 140,000 locations.
“The POS industry is no longer just about processing transactions—it’s about enabling smarter, more connected commerce,” Mike Strawhecker, TSG president, says in a statement. “This year’s data shows how providers are embracing cloud, mobility, and flexibility to meet the evolving needs of businesses worldwide.”
Other notable data is that 41% of the organizations offer an all-in-one product with hardware and software and 50% support surcharging while 30% support both surcharging and cash discounting.
The next phase of POS product development likely will entail applying artificial intelligence in data analytics and integrated POS systems with e-commerce platforms as more businesses adopt omnichannel strategies. Omnichannel capabilities unify the payment data into one platform which can make it easier for businesses to obtain a better view of how consumer purchases are made.
