Saturday , August 13, 2022

NCR Silver Gets an Update That Reduces Needed Taps And Eschews the Home Page

By Kevin Woodward

NCR Corp. on Tuesday unveiled a redesigned app for its NCR Silver iPad-based point-of-sale system that eliminates 33 taps from the transaction process and skips the home page in favor of a fly-out menu.

Tablet POS systems are viewed by many as the next evolution of the venerable payment terminal, albeit one with more functionality than simply accepting payments. Typically, many such systems enable merchants to view sales data, manage inventory, and administer employee scheduling, among other operational needs. NCR Silver, like many of its competitors, uses cloud-computing technology, which enables merchants to access their data remotely.

This version of NCR Silver, dubbed version 4, updates the design motif, too. Instead of having to tap back to a home screen when the merchant is completing a task on a ticket screen, a swipe on the left edge opens a fly-out menu that houses all of the tasks of the former home page, says Kristin Schoonover, product management director for NCR, tells Digital Transactions News.

“The primary purpose of the redesign was faster navigation and improving access to the most-used features of the point-of-sale,” Schoonover says. The new motif also incorporates a lighter look and larger buttons to tap.

Such updates are necessary because of merchant demand for simpler and faster POS systems, she says. “We have a large portion of our customer base who are quick-serve restaurant owners where they have lines and it’s important to get people through lines quickly.” The retail customer base, by contrast, tends to be more focused on customer service and capturing customer data.

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