Thursday , March 28, 2024

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Loyalty on Overdrive

Loyalty apps are great, but they badly need a technology overhaul. By adding artificial intelligence, retailers can step up customer engagement and convert more sales. As brick-and-mortar retailers battle for foot traffic and sales, there is good news for them. Gen Z, the first truly digitally native generation, were strolling …

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The Crisis in Authentication

PINs are past their prime. Signatures? Forget it. With criminals increasingly on the prowl, much more robust technology is needed. The good news is such tech is available. But will consumers tolerate it? Despite a now almost 3-year-old decision by the four major U.S. card brands to make signatures optional …

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Merchants’ Double Whammy

Merchants have been skirmishing with networks and issuers over acceptance costs since the days of cardboard cards. As 2020 approaches, interchange rates are stable, but merchants are seeing more sales on high-cost rewards cards while paying more network fees. Not so long ago, if you wanted to get a card-accepting …

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How Fiserv’s First Data Deal Cemented Its Long-Term Payments Strategy

Fiserv Inc.’s acquisition of First Data Corp. this year was the first of a trio of big mergers that has made 2019 the year of the megadeals in payments. On Thursday, a key Fiserv executive close to the action explained how the $22-billion acquisition served as the capstone to a …

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Fiserv Debuts Contactless POS Tech and other Digital Transactions News briefs from 9/6/19

Fiserv Inc. said its First Data unit, together with Visa Inc. and Samsung Electronics, is demonstrating a new software-based point-of-sale technology that allows an everyday mobile device to accept contactless payments from contactless cards or phones or wearables equipped with near-field communication. A pilot of the technology is set for Poland …

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Demand for Dual-Interface Cards Contributes To Big U.S. Growth at CPI Card Group

Boosted in part by growing card-issuer demand for chip cards that support both contact and contactless payments, card manufacturer CPI Card Group Inc. on Thursday reported a 32% first-quarter increase in sales of U.S. credit and debit cards. Littleton, Colo.-based CPI didn’t specify how much dual-interface cards, which can handle …

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11th Annual Field Guide to Alternative Payments

Churn is still the overarching theme in a dynamic market dominated by mobile options and eyeing digital currency. You can tell a lot about the dynamism of a market by how often its players turn over—how many new companies enter the market from year to year and how many fail …

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In an Active Week for Worldpay, the Big Processor Says It Will Be Amazon Pay’s First Acquirer

As if the announcement of its pending merger with Fidelity National Information Services Inc. wasn’t enough news for one week, Worldpay Inc. on Wednesday said it will acquire Amazon Pay transactions for online merchants. The news means Cincinnati-based Worldpay has become the first merchant acquirer to work with the retailing …

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Cryptocurrency’s Weakest Links

To purloin crypto, hackers are importing successful—and very familiar—methods from the world of fiat money. Here’s what experts say needs to be done. Security has always been a big selling point for Bitcoin and other cryptocurrencies. The crux of the security argument is twofold. Unlike cash, cryptocurrencies are encrypted in …

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As Voice Commerce Becomes More Common, Jack Henry Adds More Payment Services

Core processors for financial institutions are starting to make their moves in voice-triggered consumer payments, and Jack Henry & Associates is looking to stake out an early lead in this nascent business. The Monett, Mo.-based company on Wednesday said its iPayQuickPay bill-pay service is integrated with Alexa smart speakers from …

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