Fraud at call centers operated by financial services organizations increased 39% from 2019 to 2022, according to new data from TransUnion LLC. That was the third-largest increase among sectors, surpassed only by travel and leisure and logistics, finds the TransUnion “2023 State of Omnichannel Fraud Report.” The report is based …

These apps are becoming more popular and encompassing more and more sensitive data—which is exactly why they’re attracting cyberthieves. In today’s highly competitive market, brands are tasked with providing a seamless, integrated, and convenient user-app experience to attract users. With the limited space on smart phone home screens, companies have …

PayNearMe Inc. is beefing up the fraud-fighting capabilities of its MoneyLine iGaming and sports-betting platform via an integration with Accertify Inc., a subsidiary of American Express Co. The integration will enable iGaming and sports-betting operators to reduce fraudulent withdrawals from iGaming accounts by confirming an accountholder’s identity prior to a …

It’s a sobering part of the daily payments arena—fraud is unending and always evolving. That’s why payments and anti-fraud companies continue to create new services in an effort to keep up with the latest scams. Visa on Monday said it would make managed detection and response services from Expel Inc. …

Instances of electronic benefits transfer (EBT) fraud have become more prevalent in the United States as criminals become more brazen and increasingly prey on society’s most vulnerable. Supplemental Nutrition Assistance Program (SNAP) beneficiaries are one of the largest targets for EBT fraud. Last year, SNAP distributed over $113.9 billion to …

Risk-management technology provider Feedzai has harnessed artificial intelligence with the introduction of Railgun, its latest fraud-detection engine. What differentiates Railgun, according to Feedzai, is that it taps real-time data such as customer behavior patterns and the use of specific cards across merchant networks over longer periods of time. As a …

Jack Henry & Associates has launched PayrailzFraud Monitor, a real-time fraud-monitoring technology for payments. The cloud-native solution, which Jack Henry describes as an enhancement to its Payrailz platform, uses artificial intelligence, machine learning, and behavioral analytics to detect payments fraud as the fraud is occurring, with a scope including peer-to-peer and …

Cybercrime remains a scourge difficult to tame, according to data from Apple Inc., the Identity Theft Resource Center, and LexisNexis Risk Solutions. Apple Inc. late Tuesday revealed it stopped more than $2 billion in fraudulent transactions in its app store in 2022. In addition, the technology giant blocked nearly 3.9 …

Real-time payment fraud is on the rise, even before the expected July launch of the Federal Reserve’s FedNow service. Some 71% of financial institutions reported an increase in consumer account takeover fraud using real-time payment networks from 2021 to 2022, according to a February and March survey of financial-institution executives internationally …

As e-commerce volume soars during the holiday season, so does the risk of fraud. Between Thanksgiving Day and Cyber Monday, the Monday after Thanksgiving, 18% of e-commerce transactions originating in the United States were identified as potentially fraudulent, according to a report from TransUnion LLC. On a global basis, 15% …