Saturday , July 20, 2019

Glance’s Real-Time Bill Option Appears To Drive Glance Pay Transactions up

Glance Technologies Inc. said its Real-Time Bill feature is increasing transactions made with its Glance Pay app in some restaurants as much as 300% in the 30 days following a Real-Time Bill launch. That’s in comparison to the 30-day period prior to the launch, Vancouver, British Columbia-based Glance said Wednesday.

Released for testing late last year, Real-Time Bill enables users to view and pay their dining bills directly from the Glance Pay app without waiting for a paper bill. The app identifies the user’s bill based on Quick Response codes or near-field communication tags at the table. It settles the bill in real-time from the merchant’s point-of-sale system, Glance says. Real-Time Bill is active at nine restaurant locations.

In addition to aiding customer convenience and eliminating the wait for a bill, Real-Time Bill also could cut labor costs for restaurants. At least that’s what one restaurant executive suggests. “As we transitioned from Glance’s PayByPhoto technology to Real-Time Bill, we have seen an even bigger increase in guest adoption, guest satisfaction, and time savings for our servers,” said Carl McCreath, president of Vancouver-based Steamworks Group of Cos., in a statement.

The PayByPhoto feature entails the consumer using the Glance Pay app to snap a photo of the bill and make the payment in the app.

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